MoviePass gains more subscribers, but is not without flaws.

BY SUSAN KONIG
Posted on JAN 30, 2019

MoviePass gains more subscribers, but the app is not without its flaws.

With a price tag of only $10 per month for virtually unlimited movies, MoviePass is proving to be something of a steal for regular moviegoers. But it is not without its flaws. Numerous members report that the app did not allow them to purchase tickets to the spy flick Red Sparrowwhich stars Jennifer Lawrence and opened on March 2, 2018.


In February, some app users reported similar problems with Marvel's Black Panther.


"We occasionally remove some films from our ticketing inventory in some markets for a limited time, similar to how we organically promote films in certain markets to better understand member behavior," MoviePasstold SlashFilm. "As part of this ongoing testing, we have stepped up our efforts to remind members to always double-check the MoviePass app to confirm that their preferred showtimes and theaters are available for the movie they are planning to see before they leave for the theater."


However, some MoviePass users have speculated that the decision was less about market testing, and more about reminding theater chains such as AMCjust how many customers the app can bring to their theaters.